Webinars
Webinar 21st September, 2010 |
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IT Accounting – Proving Value
A recent survey of fifteen Danish municipalities showed their total IT costs, including hidden user costs, to be half those of comparable private sector organisations. Yet the service provided by these municipalities was just as good as, if not better than, municipalities still paying a lot more for their IT support.
In this webinar, Chris Dale considers how IT Optima’s comparative measures and benchmarks – linking costs, user perception of value, and technical and business complexity – can be used to radically improve IT productivity and performance.
Archive
| Maximise Productivity_ Reduce Cost_ Deliver Predictable Outcomes_ The case for Function Point Power. 24 August, 2010 (P. Grant Rule) |
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How Lean Organisations Harness Agile to Deliver Business Value. 11 May, 2010 (Kent A. Johnson) |
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| How CIOs are achieving success in Lean Service. 30 March, 2010 (Stephen Parry) |
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| London SPIN: eXtreme measurement. 25 November, 2009 |
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| How to use software metrics effectively – Charles Symons looks at how to analyse and apply software metrics to manage software intensive projects with greater discipline and engineering rigour. 27 October, 2009 (Charles Symons) |
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| Outcomes and Open Source: How CIOs can delight the Board – Traditional contract terms and SLAs are not delivering the outcomes businesses want from outsourced suppliers – and the CIO is frequently the one in the middle carrying the can for this disappointment. 22 September 2009 (Richard Sykes and Brian Meenagh) |
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| Requirements is MAD – Inability to capture requirements, changes in requirements, and consequent changes in scope, are a major cause of wasted effort and resources. resources. 25 August 2009 (Dr Simon Wright) |
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| How astute business managers increase effectiveness and maximise the value delivered by product development. 30 July 2009 (Grant Rule and Bob Marshall) |
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| An outcome based approach to software process improvement. 23 June 2009 (Clifford Shelley) |
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| Benchmarking customer value and outcomes. 19 May 2009 (Chris Dale) |
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| Understanding, measuring and delivering value. 28 April 2009 (Grant Rule) |
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| A Common-Sense Approach to IT Service Management. 26 March 2009 (Jill Pritchet, Alison Marsden) |
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| Output-based Contract Management. 10 February 2009 (Grant Rule) |
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